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Home / Help centre / Scheduling & automation

Scheduling & automation

Why can't I create a schedule?

Quick answer

You cannot create a schedule when your role lacks the schedule:create permission, when no scan profile is visible to you, or when a required field is empty. Ask an admin to check your role, confirm the profile exists, then fill in the profile, frequency and start time.

Why this happens

Three things gate a new schedule. Your role needs schedule:create. A scan profile has to exist for the schedule to run. And the form needs a profile, a frequency and a start date and time.

How to fix it

  1. Click + New schedule on Scheduled Scans.
  2. Pick a profile in Scan profile. The picker is searchable. If it lists nothing, the profile does not exist yet or it sits outside your group scope.
  3. Choose a Frequency and a Start date & time.
  4. Click Create schedule.
  5. If the action is refused, ask an admin to open your user under Administration and check your role. Permissions follow an area:action pattern, and creating a schedule is schedule:create.

Reading schedules is a separate permission, schedule:read. Editing needs schedule:update and removing needs schedule:delete. A custom role can hold some of these and not others, so a colleague may see schedules that you cannot change.

Still not working?

  • Make sure the profile belongs to a target that still exists.
  • Check the same action through a colleague with a broader role. If it works for them, the cause is your role.
  • Look at how to create a recurring schedule to compare each field.

Still stuck? Send us the profile name and your role through the contact page.

Full tutorial

How to schedule security scans in Cyberlop

Step-by-step, with annotated screenshots.

Updated · Back to the help centre

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