Platform

Platform overview How it works Authorization testing Evidence & reports Private scanning Integrations

Solutions

Security agencies Product teams Regulated industries Partner programme

Learn

Blog Knowledge hub Compare

Resources

Pricing Documentation Help centre FAQ Security & data What we haven’t proved

Company

About Contact Careers Sign in to the platform Start a $199 pilot →

Home / Help centre / Troubleshooting

Troubleshooting

I picked a premium model, but the results aren't any better. Why?

Quick answer

Premium models only pay off with an API key. On a rate-limited OAuth token, the scan gets throttled and covers less code, so results will not beat the built-in defaults. Switch the credential to an API key, then run the scan again.

Why this happens

A better model cannot help if the agents never get to finish their reading. A subscription OAuth token has rate limits, so the provider throttles the scan while it runs. The agents then cover less of the codebase. Cyberlop says it plainly: "Premium models only pay off with an API key."

An amber box on the AI Provider tab repeats the warning when you pick the OAuth option. If you chose a premium model for any tier and stayed on that token, the results are unlikely to beat the built-in defaults, and the extra cost buys you nothing.

How to fix it

  1. Open Settings, then AI Provider.
  2. Check Provider type. If it shows the OAuth token option, swap it.
  3. Choose the API key option and paste your key into Replace credential. Press Save credential and then Verify.
  4. Scroll to AI Models. The three tiers are Deep analysis, Recon & exploitation and Lightweight tasks.
  5. If you do not need a specific model, leave a tier on its default. Press Save models.
  6. Run the scan again and compare the lines of code analysed.

Still not working?

  • A premium model changes how deeply the agents reason. It does not widen the scope of the profile, so check focus and avoid rules too.
  • Read how the model tiers work before changing all three.
  • To see the mix of included and own-key spend, open how AI usage is measured.

Need a second opinion? Reach us at /contact.

Full tutorial

AI provider settings: included allowance, your own credential and models

Step-by-step, with annotated screenshots.

Updated · Back to the help centre

Error still showing?

Send us the exact message and the page you were on. We will reply with the fix.