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Home / Help centre / Reports & exports

Reports & exports

Why doesn't my report include the issues we've fixed?

Quick answer

You probably picked the wrong mode. The Download report menu on the scan page has three: Open issues only, Include fixed & accepted, and Fixed issues only. Choose Include fixed & accepted to see fixed issues next to open ones.

Why this happens

A report is built in one of three modes. If you used a shortcut, such as the report icon on the targets list or Report in recent scans, you did not choose a mode. The scan page is where you choose.

The Download report menu offers three modes:

  • Open issues only, for what still needs work.
  • Include fixed & accepted, for the full picture.
  • Fixed issues only, for proof of work done.

How to fix it

  1. Go to the scan page.
  2. Press Download report at the top right.
  3. Choose Include fixed & accepted. For a list of only what you closed, choose Fixed issues only.
  4. Check that the fixed issues appear in the PDF.

A re-scan marks an issue Fixed once it no longer finds it, and it stays in the report only when you pick a mode that includes fixed issues. If the issue comes back, it becomes a Regression. A fix you only noted by hand in the issue dialog uses the same status list.

Still not working?

  • Try the scan's Diff tab. Its Fixed column lists what closed since the previous completed scan.
  • Check the profile's Reporting section. Report filters such as Minimum severity and Minimum confidence can shorten a report.
  • Check the issue's status on the Issues page.

Need a hand? Contact us. See also the PDF reports tutorial and how to include fixed and accepted issues.

Full tutorial

How to download PDF reports in Cyberlop: three modes, three places

Step-by-step, with annotated screenshots.

Updated · Back to the help centre

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