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Workspace settings
Where can I see my billing history and invoices?
Open Settings, choose Plan & usage and scroll to Billing. A table lists each charge with its date, description, amount and invoice. Prices are in US dollars, and customers invoiced in India pay 18% GST on top. For anything missing, email hello@cyberlop.com.
Steps
- Click Settings in the sidebar.
- Open Plan & usage.
- Scroll past the usage rows and the feature chips to Billing.
- Read the line under the heading. It names your plan, how many apps it covers and the date it is paid through.
- Use the table to find a charge, whether you are checking a payment for your finance team or chasing a missing invoice. Match it by Date and Description, then look in the Invoice column.
Good to know
| Column | What it shows |
|---|---|
| Date | The day of the charge |
| Description | What it was for, such as your plan |
| Amount | The charge in US dollars |
| Invoice | The invoice for that charge; our capture showed a dash in one row |
An Invoice cell can show a dash. We captured a row that did so, and the capture does not say why. If you need the document for that charge, email hello@cyberlop.com with the date and amount.
All prices are in US dollars. Customers invoiced in India pay 18% GST on top of the listed amount, so a total on your invoice can look higher than the plan price you remember, and that gap is tax rather than an error.
Billing sits inside Settings, so check who in your team holds a role that can open it. Read custom role permissions to see how keys map to areas.
For questions about a charge, see who to contact about billing. To change what you pay, read how to change your plan. To see your limits next to the bill, start from where to see plan limits and usage.
Related questions
- Who do I contact about billing?
- How do I change my plan?
- Where can I see my plan limits and usage?
- How do I check how many scans I've used this month?
- How do I check how much of the included Cyberlop AI allowance I've used?
Account and organisation settings: notifications, retention, logo and plan
Step-by-step, with annotated screenshots.
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