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Workspace settings
Organisation, Git access, AI provider, scan agents and notifications. 64 answers.
How to
- How do I change my organization's name?
- How do I change how long data is kept?
- Where can I see my plan limits and usage?
- How do I check how many scans I've used this month?
- How do I check how much of the included Cyberlop AI allowance I've used?
- How do I see how much model usage went on our own AI key this month?
- How do I change my plan?
- Where can I see my billing history and invoices?
- Who do I contact about billing?
- How do I use my organization's own AI provider key?
- How do I check that my AI provider credential works?
- How do I remove the organization's AI credential?
- How do I pick which AI model each tier uses?
- How do I use a model that isn't in the dropdown?
- How do I go back to the default models?
- How do I add an organization Git token for private repositories?
- How do I limit which hosts the Git token is sent to?
- How do I check that my Git token works?
- How do I remove the organization's Git token?
- How do I add my own personal Git token?
- How do I add my own AI credential for scans I start?
- How do I turn email notifications on or off?
- How do I send scan notifications to my chat tool?
- How do I send a test message to my chat webhook?
- How do I add a self-hosted scan agent?
- Where and how do I run the scan agent container?
- How do I remove a scan agent?
- How do I see whether my scan agent is online?
- How do I see when my scan agent last checked in?
- How do I set up single sign-on with my identity provider?
- Where do I find the redirect URI to give my identity provider?
- How do I let new people get accounts automatically through SSO?
- How do I make two-factor authentication mandatory for my workspace?
- Where do I see which features my plan includes?
Fix a problem
- Why didn't a new SSO user get an account automatically?
- Why is "Send test message" greyed out?
- My webhook URL isn't accepted. What format does it need?
- What does "No webhook — notifications are off." mean?
- I lost the agent enrollment token. Can I get it again?
- Why don't I get critical or high alerts for my teammates' scans?
- Why did my scan use the organization's Git token instead of mine?
- My chat notification doesn't list the findings. Is something broken?
- Why can't I find the allowed-domains field in the SSO settings?
- Why did an amber warning appear when I chose the OAuth token option?
- Why did I get two emails about the same scan?
- Why didn't a teammate's scan use my personal AI credential?
- I added a scan agent but still can't run more scans at once. Why?
Understand it
- What's the difference between my personal Git token and the organization's Git token?
- What's the difference between my personal AI credential and the organization's?
- What are the Deep analysis, Recon & exploitation and Lightweight tasks tiers?
- Should I use an API key or a subscription OAuth token for my AI provider?
- How is AI usage measured, and when does it reset?
- What is Cyberlop AI?
- What does a chat notification include?
- Which email notifications can I get?
- What is a self-hosted scan agent, and when do I need one?
- What network access does a scan agent need?
- What do pending, online and offline mean for a scan agent?
- Does adding a scan agent let me run more scans at once?
- What does "Require an admin-bound SSO subject" do?
- Which identity providers work with Cyberlop single sign-on?
- What happens to people without MFA when I make it mandatory?
- What permissions should my Git token have?
- If both I and my organization have a token set, which one does a scan use?
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