You cannot change your plan inside the app. Plan & usage says to contact your Cyberlop account manager. Check your current limits there first, note what you need, and then contact us. Your plan details and limits appear on that tab.
Steps
- Click Settings and open Plan & usage.
- Read the plan card. It shows the plan name and says when access runs until.
- Check the rows for Users, Targets, Scans this month, Scans at once and Cyberlop AI.
- Note which limit slows you down and by how much.
- Contact your Cyberlop account manager. If you do not have one, use the contact page.
Good to know
The tab says it plainly: "To change your plan, contact your Cyberlop account manager." There is no upgrade button, and no step in the app that moves you to another plan.
Come with facts. A short note helps us answer quickly.
| Tell us | Why it helps |
|---|---|
| Which limit blocks you | Targets, scans, users or the AI allowance |
| How often it happens | Once, or every month |
| What you plan to run | More apps, more scans, or a bigger team |
You can read what each plan offers on the pricing page. Limits and prices differ by plan, so we do not quote them here. Billing questions go to the billing contact.
If the AI allowance is the only thing in your way, you may not need a new plan. Connecting your own key keeps scans going, and how to use your own AI key shows how. For a tour of the tab itself, read where to see plan limits and usage.
Related questions
- Where can I see my plan limits and usage?
- Who do I contact about billing?
- Where can I see my billing history and invoices?
- How do I use my organization's own AI provider key?
- Where do I see which features my plan includes?
Account and organisation settings: notifications, retention, logo and plan
Step-by-step, with annotated screenshots.
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